Damaged Package Policy


We are careful to ensure the safety of your purchased items which may include but not be limited to packaging peanuts, bubble wrap, and/or foam sheets. We are not responsible for USPS handling of packages, we will work with you to correct the situation and replace your damaged items. Proof (photos or videos) showing the damage will help us also. Please email proof of the damage to 29and11cohomecollection@gmail.com with your order number.